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BOOK A GENERAL ADVICE APPOINTMENT

HAROLD HILL

LIBRARY

HAROLD HILL 

COMMUNITY HUB

RAINHAM LIBRARY

HORNCHURCH LIBRARY

H. A. D.

(Havering Association for People with Disabilities)

IN THE COMMUNITY

Access to our general advice sessions at community hubs at HAD, Rainham, Harold Hill and Hornchurch, is appointment-based. Click on the links below to book for appointment:

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Note:

Citizens Advice Havering are situated downstairs in the library on Tuesdays at Harold Hill Hub, so there’s no need to join the queue upstairs - just follow the signs to the library reception desk!

 

WE ARE HERE TO HELP YOU

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Since the pandemic came into effect we have had to think and work differently. At Citizens Advice Havering we want to keep supporting you in the safest way that we can.

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We have found that we can help a majority of our clients over the phone however, we may see clients face to face should it be necessary to do so. Please follow the steps below so that we can discuss your needs and determine the best way forward for your case and circumstances.

 

Call the local or national number or visit our website to get help

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Our service is available over the phone, face-to-face (appointment only), and online through our website.

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INITIAL NEED ASSESSMENT

We will provide the right information and walk you through the steps you need to take in some instances your case may need a specialist or it’s not an area we can help you with. In this circumstance, we may refer you to other organizations that can help you.

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SUPPORT OR REFERRAL 

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LOCAL SUPPORT NUMBER

0808 1898273

Monday, Wednesday, and Friday: 10 am-12:30 pm

Tuesday 10 am – 4 pm

Thursday 1 pm– 3:30 pm

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NATIONAL SUPPORT NUMBER

0800 1448848

Monday to Friday: 9 am – 5 pm

If you call the local number out of hours or our advisers are busy, you will automatically be transferred to the national number for support.

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EMAIL ADVICE

Email advice can be obtained via our website. Click on the Email Advice button to select the topic you would like advice on.

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We would like to share with you the following good news stories:-
Tere tulemast kodanike nõustamisse

Citizens Advice Havering pakub tasuta, sõltumatut, konfidentsiaalset ja erapooletut nõu erinevates küsimustes Londonis Haveringi linnaosas elavatele või töötavatele inimestele.

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Anname inimestele teadmisi ja enesekindlust, mida nad vajavad edasitee leidmiseks-olenemata sellest, kes nad on ja olenemata nende probleemidest. Kõigile üle kaheksakümne aasta.

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Uuringute tegemine ja kampaaniate korraldamine inimeste elu mõjutavate poliitikate ja tavade täiustamiseks on üks kodanikunõustamise kaksest eesmärkidest ning see on alati olnud meie teenuse prioriteet.

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Services

Services are offered from a variety of venues, as follows:

Küsimus

Olen kuulnud, et alates septembrist lõigatakse Universal Credit ära. Ma näen vaeva, et saada nii nagu praegu, ja olen tõesti mures, et kui kaotan 20 naela nädalas, jään tõsistesse võlgadesse. Mõne oma arvega olen juba maas. Mida ma saan teha, et asi ei halveneks?

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Nõuanne

Esiteks võite olenevalt olukorrast paluda oma universaalse krediidi tasumist erinevalt - neid nimetatakse alternatiivseteks maksekorraldusteks. See võib olla valik, kui ...

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